Responsible Gaming at cbji — Your Wellbeing Matters
cbji is committed to providing a safe, fair, and enjoyable entertainment environment for all players in Bangladesh. Our responsible gaming framework gives you the tools, information, and support you need to stay in control of your play at all times.
Gaming Should Always Be Entertainment — Not a Burden
At cbji, we believe that gambling is a form of entertainment and should be enjoyed responsibly. We serve players across Bangladesh — from Dhaka and Chittagong to Sylhet, Khulna, and Cox's Bazar — and we take our responsibility to each of those players seriously.
Responsible gaming means making informed choices, setting personal limits, and knowing when to step back. cbji has built a suite of player-protection tools directly into our platform so that you always have control over how, when, and how much you play.
If at any point you feel that gambling is no longer fun and is beginning to affect your personal life, finances, or mental wellbeing, cbji urges you to use the tools described on this page or reach out to our support team at any time. Help is always available.
cbji is a 21+ platform. All players must be at least 21 years of age to register, deposit, or place bets on cbji.bio. Age verification is a mandatory step in our onboarding process. cbji does not knowingly permit underage gambling under any circumstances.
Deposit Limits
Set daily, weekly, or monthly deposit caps in BDT (৳) directly from your account settings to keep spending within your budget.
Self-Exclusion
Temporarily or permanently exclude yourself from the cbji platform at any time. Exclusion takes effect immediately upon request.
Time-Out Periods
Take a short break of 24 hours, 7 days, or 30 days. Your account is paused and no bets or deposits can be placed during this time.
Reality Checks
Enable session-time reminders that pop up at intervals you choose, so you always know how long you have been playing.
Six Tools to Keep You in Control
cbji provides a comprehensive set of self-management tools available to every registered player in Bangladesh. These tools are free to use, take effect quickly, and can be adjusted or escalated at any time.
Deposit Limits
Set a maximum amount you can deposit per day, per week, or per month in BDT. Once you reach your chosen limit, no further deposits are accepted until the period resets. You can lower a limit instantly; increasing a limit requires a 24-hour cooling-off period to prevent impulsive decisions.
Loss Limits
Define the maximum amount you are comfortable losing over a given period. When your net losses reach your chosen threshold, cbji will prevent you from placing further bets until the period resets. This tool is especially useful for players who want to protect their budget during cricket BPL and T20 betting seasons.
Session Time Limits
Cap the total amount of time you can spend on the cbji platform per session or per day. When your chosen session time is up, your account is automatically logged out. You can also enable reality check pop-ups at 15-minute, 30-minute, or 60-minute intervals to stay aware of your playing time.
Time-Out / Cool-Off
Take a structured break from gambling without permanently closing your cbji account. Time-out periods are available in 24-hour, 7-day, and 30-day durations. During a time-out, you cannot log in, deposit, or place any bets. Marketing communications are also suspended for the duration of the time-out.
Self-Exclusion
If you feel you need a more serious break, cbji's self-exclusion tool allows you to block access to your account for a minimum period of 6 months, or permanently. Once self-exclusion is activated, it cannot be reversed before the chosen period ends. cbji will immediately stop all marketing communications upon activation.
Account Activity Review
Access a full history of your deposits, withdrawals, bets placed, games played, and session durations from your cbji account dashboard. Reviewing your activity regularly helps you stay aware of your gambling habits and identify any patterns that may warrant using one of the tools above.
How to Activate Responsible Gaming Tools
All player protection tools are accessible directly from your cbji account settings. The process is straightforward and takes less than two minutes. Tools take effect immediately once confirmed, with the exception of limit increases, which are subject to a 24-hour review period.
Log In to Your cbji Account
Visit cbji.bio and log in with your registered username and password. Ensure you are accessing your own account and that your session is private and secure, especially if you are on a shared device.
Navigate to Account Settings
Click on your account icon or username in the top navigation area and select "Account Settings" from the dropdown. This is where all responsible gaming tools are grouped under the "Player Protection" tab.
Select the Tool You Need
Choose from deposit limits, loss limits, session time limits, time-out, or self-exclusion. Each tool has a clear description and a simple configuration interface where you enter the limit value or select the duration you need.
Confirm Your Selection
Review your chosen settings and confirm. For most protective tools (limits, time-outs, self-exclusion), confirmation takes effect immediately. You will receive an email confirmation to your registered address in English.
Contact Support if You Need Help
If you have difficulty activating any tool, or if you want to request self-exclusion urgently, contact cbji support at [email protected]. Our team operates 24/7 in Bangladesh Standard Time (BST, UTC+6) and will process urgent requests immediately.
Warning Signs of Problem Gambling
Problem gambling can develop gradually. The following signs may indicate that gambling is beginning to cause harm. If you recognise any of these patterns in your own behaviour, cbji encourages you to reach out for support without delay.
Chasing Losses: Continuing to gamble in an attempt to recover money you have already lost, often leading to larger and more impulsive bets that increase overall losses.
Exceeding Your Budget: Regularly spending more money on gambling than you originally planned, including borrowing money from family or friends in Dhaka, Chittagong, or elsewhere to fund play.
Preoccupation with Gambling: Finding that gambling occupies a large portion of your thoughts throughout the day, including planning your next session, thinking about past losses, or calculating how to fund future bets.
Neglecting Responsibilities: Missing work, academic commitments, or family obligations because of time spent gambling, or because of stress or preoccupation associated with gambling outcomes.
Concealing Gambling Activity: Hiding your gambling from family members or friends, lying about the amount of time or money spent, or feeling shame or guilt after a gambling session.
Gambling to Escape Problems: Using gambling as a way to cope with stress, anxiety, depression, or other emotional difficulties rather than as a form of leisure entertainment.
Inability to Stop: Making repeated unsuccessful attempts to cut back or stop gambling, or feeling restless and irritable when attempting to reduce your gambling activity.
Financial Strain: Experiencing financial difficulties — such as being unable to cover everyday expenses or falling behind on bills — as a direct result of money spent on gambling.
Recognising these signs is the first and most important step. You are not alone. cbji's support team is available around the clock to help you access the right tools or refer you to professional support services. Reach out at [email protected] — all communications are treated with complete confidentiality.
Ask Yourself These Questions
The following self-assessment questions are adapted from widely recognised problem gambling screening tools. They are intended to help you reflect honestly on your gambling habits. There are no right or wrong answers — only honest ones.
If you answer "Yes" to three or more of these questions, cbji strongly encourages you to use one of the player protection tools available on the platform, or to contact our support team for a confidential conversation.
You can also seek independent support from qualified counselling services in Bangladesh. cbji can provide referral information upon request via [email protected].
Self-Assessment Questionnaire
Have you ever spent more money on gambling than you originally intended or could comfortably afford to lose?
Have you ever returned to gambling the next day to try to win back money you lost the previous session?
Have you ever felt the need to bet with increasingly larger amounts of money in order to get the same level of excitement?
Have you ever felt irritable, anxious, or restless when you tried to reduce or stop your gambling activity?
Have you ever hidden or lied about how much time or money you spend on gambling from family members or close friends?
Has gambling ever caused you to miss work, studies, or important family commitments in Bangladesh or elsewhere?
Have you ever borrowed money — from friends, family, bKash contacts, or other sources — specifically to fund gambling activity?
Do you find yourself thinking about gambling frequently throughout the day, even when doing other activities?
If you answered "Yes" to 3 or more questions, we recommend activating a deposit limit or time-out period and contacting our support team at [email protected] for a confidential discussion.
21+ Age Policy & Underage Protection
cbji enforces a strict minimum age policy. No person under the age of 21 may register, deposit, or place bets on the cbji platform under any circumstances. Our age-verification process is designed to detect and prevent underage gambling before it occurs.
ID Verification at Registration
Every new cbji account must pass an age and identity check using a government-issued National ID card, passport, or driving licence before a first deposit is permitted.
Document Review
All submitted identification documents are reviewed by our KYC team. Accounts where age cannot be conclusively confirmed are suspended pending successful document verification.
Underage Account Closure
If cbji discovers or receives a credible report that an account belongs to a person under 21, the account is closed immediately, all associated funds are voided, and the registration data is securely deleted.
Parental Guidance
Parents and guardians in Bangladesh are encouraged to use parental control software to prevent minors from accessing gambling websites. If you suspect a minor has accessed cbji, contact us immediately at [email protected].
Play Smart, Play Safe with cbji
cbji offers hundreds of casino games and cricket betting markets designed to entertain. When you play within your limits, it stays fun. Explore our platform knowing that responsible gaming tools are always one click away.